ek777's Privacy Policy — Your Information Is Safe With Us

1 Purpose and Scope of Data Collection

ek777 collects only the information necessary to operate the platform properly and to ensure the best experience for users. We never collect excessive or unnecessary information.

1.1 Information Collected Directly From You

When you register, log in, or contact us at ek777, the following information may be collected:

• Full name and date of birth (for age verification).
• Email address and mobile number.
• Login credentials (username and password — stored in encrypted form).
• Payment information — such as your bKash, Nagad, or Rocket account number or bank account details (for deposits and withdrawals).
• National ID card or passport details for identity verification (where applicable).

1.2 Automatically Collected Information

When you browse the ek777 website, the following technical information may be recorded automatically:

• IP address and device type.
• Browser and operating system information.
• Date, time, and session information of your visit.
• Usage data from cookies and web beacons.
• Navigation patterns and preferences on the website.

2 How Your Information Is Used

ek777 uses your collected information only for specific and lawful purposes. We never sell your information to third parties.

2.1 For Operating the Service

• To create, manage, and verify your account.
• To process deposit and withdrawal transactions — via bKash, Nagad, Rocket, and bank transfer.
• To provide bonuses, promotional offers, and VIP benefits.
• To record gaming history and betting activity.

2.2 For Security and Compliance

• To prevent fraudulent activity, account hacking, and unauthorized access.
• To ensure age verification — ek777 is for users aged 21 and over only.
• To implement responsible gambling policies.
• To detect suspicious transactions and prevent money laundering.

2.3 For Service Improvement

• To analyze user experience and improve website performance.
• To resolve technical issues and fix errors.
• To analyze user behavior in developing new features and services.

2.4 For Communication

• To send important account updates and security alerts.
• To respond to your complaints and questions through the support team.
• To inform you about promotional content and offers with your consent.

3 Cookies Policy

Cookies and similar technologies are used on the ek777 website. Cookies are small text files stored in your browser that help our site remember your preferences and session information.

3.1 Types of Cookies We Use

• Essential cookies: These are necessary for the basic functioning of the website, such as maintaining your login session.
• Functionality cookies: Used to remember your language preferences and settings.
• Analytical cookies: Used to understand how users interact with the site, which helps us improve our service.

You can block or delete cookies by changing your browser settings. However, doing so may cause some ek777 features to not work properly.

4 Sharing and Disclosure of Information

ek777 does not sell, rent, or improperly disclose your personal information to any third party. However, information may be shared in the following limited circumstances:

4.1 With Service Providers

Limited information may be shared with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, and bank transfer) and for managing technical infrastructure. These service providers operate under strict confidentiality agreements.

4.2 For Legal Obligations

We may be legally required to disclose information at the request of lawful authorities under Bangladeshi law or by court order.

4.3 For Fraud Prevention

Where money laundering, fraud, or other illegal activity is suspected, relevant information may be shared with the appropriate authorities.

5 Data Security Measures

ek777 has implemented industry-standard technical measures to keep your personal and financial information secure.

• SSL Encryption: All information exchanged on the website is encrypted using SSL/TLS technology, preventing unauthorized access by third parties.
• Password Hashing: Your password is not stored directly — it is converted and stored through a strong hashing algorithm.
• Secure Payment Gateway: All financial transactions are processed through verified and secure payment channels.
• Access Control: Only authorized staff can access user information, and this is managed through strict role-based controls.
• Regular Security Audits: The platform's security is reviewed and tested on a regular basis.
• Data Backup: Regular data backups are taken on secure servers to prevent data loss.

While we strive to maintain the highest level of security, no data transmission over the internet is 100% secure. We ask you to use a strong password and not share your login details with anyone.

6 Data Retention Period

ek777 retains your personal information only for as long as necessary. The retention periods for different types of information are described below:

• Account information: For as long as your account is active and for a specified period after account closure in accordance with legal obligations.
• Financial transaction information: Retained for the period required by legal requirements.
• Gaming history: For as long as the account is active and for a specified period thereafter.
• Communication records: All support-related conversations are recorded for a specified period.

After the specified period, information is securely deleted or anonymized by removing identifiable characteristics.

7 Your Rights

As a user of the ek777 platform, you have the following rights over your own information:

7.1 Right to Access

You can contact us at any time to find out what information we have collected and stored about you.

7.2 Right to Correction

If your information is incorrect or incomplete, you can request a correction through our support team.

7.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

7.4 Right to Opt Out of Promotional Communications

You can stop receiving promotional emails or messages at any time. Please inform our support team to do so.

To exercise any of your rights, please contact the ek777 support team.

8 Third-Party Links and Services

The ek777 website may contain links to third-party websites — such as payment gateways (bKash, Nagad, Rocket). These external sites are governed by their own privacy policies. ek777 is not responsible for their data collection or management practices. We recommend reading the privacy policy of any third-party site before using it.

9 Privacy of Children and Minors

ek777 is for users aged 21 and over only. We do not knowingly collect information from anyone under the age of 21. Age is verified at the time of registration. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

Parents are requested to ensure that their children are not able to use the ek777 platform.

10 Changes to This Policy

ek777 reserves the right to change or update this Privacy Policy at any time. If any significant changes are made, we will publish a notice on the website and update the date at the beginning of the policy.

Continued use of ek777 after a revised policy is published will be taken as your acceptance of the new terms. We therefore recommend visiting this page regularly.

11 International Data Transfers

ek777's servers may be located in various regions. Even if your information is stored or processed outside Bangladesh, we ensure that the protection standards described in this Privacy Policy are maintained in every case. Appropriate security measures are always maintained for international data transfers.

12 Responsible Gaming and Data Protection

ek777 is committed to responsible gambling. As part of this commitment, we may monitor user gaming behavior to identify problematic patterns. Information collected for this purpose is used solely for the benefit of the user.

To learn more about responsible gaming, visit our Responsible Gaming page.

13 Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this Privacy Policy, please contact the ek777 support team:

• Email: [email protected]
• Live Chat: Available 24/7 — support in both Bengali and English.

We will consider your complaint in a timely manner and work to ensure your satisfaction.